Refund policy

ALL SALES ARE FINAL

Because Cacasfire sells limited-release, collectible, pre-owned and size-specific products, we do not accept returns or exchanges for incorrect sizing, change of mind or buyer’s remorse.

DAMAGED, INCORRECT OR MISDESCRIBED ITEMS

Contact cacasfirestore@gmail.com within 48 hours of delivery if:

• Your item arrives damaged
• You receive the wrong item
• The item materially differs from its product description or photos

Include your order number and clear photos of the item, packaging and shipping box. Do not wear, use or alter the product.

If your claim is approved, we will provide return instructions and, when applicable, a return shipping label. Items returned without approval will not be accepted.

REFUNDS

Approved refunds are issued to the original payment method after the returned item is received and inspected. Please allow up to 10 business days for the refund to appear after approval, depending on your bank or card provider.

This policy does not limit any rights provided under applicable law.